Customer Service
Everyone at X Stitch Crafts is committed to total customer satisfaction.
Our aim is to hold all of the products on our web site in stock so that we can provide a fast turn around of your order.
All orders placed are processed within one working day.
We use our own SSL certificate.
Your credit card information is handled by www.sagepay.co.uk
If we have an item of your order missing we will ship the items that we have and then forward on the missing item as soon as possible. We will not charge you for the additional shipping.
We will send you a confirmation email as soon as your order is placed and an additional email when your order is shipped.